High-Quality Chiller Parts and Technical Support Services
At J&M Fluidics, Inc., we provide essential parts and technical support to ensure your chiller systems operate at peak performance. Whether you need assistance with chiller parts or have technical questions, our knowledgeable team is here to help you every step of the way. Our commitment to customer service means you will receive the attention you deserve.
Business Hours
Our standard business hours are:
Monday to Friday: 8:00 AM to 5:00 PM EST
*Note: We are closed on holidays.
If you contact us after hours, please leave a voicemail, and we will return your call as soon as possible.
Contacting Us for Chiller Parts
To ensure prompt service for your chiller parts inquiries, please have your Unit Model Number and Serial Number available when contacting our Service or Parts Department.
These important identifiers can be found on the white label located on the outside of the electrical enclosure door of your unit.
Recommended Chiller Maintenance
For optimal performance and longevity of your chillers, we encourage you to follow our recommended chiller maintenance guidelines. Our J&M Fluidics Recommended Chiller Maintenance document provides detailed instructions for maintaining your equipment and ensuring that all **chiller parts** are in good working order.
Important Start-Up Instructions
Before starting your equipment, it is crucial to read and follow the Installation Operation with Start-Up Instructions and Warranty manual. Failure to do so could result in damage to your unit and potentially void the warranty.
Key Start-Up Notes
When starting up an air-cooled chiller, ensure that any removed access panels are replaced. This is vital for proper airflow; failing to do so may cause the chiller to draw air incorrectly, leading to a high-pressure trip.
Data Storage for Performance Monitoring
All J&M chiller models are equipped with a 16GB SD card for data storage, allowing you to monitor daily chiller activity and the performance of various chiller parts. Here’s how to access your data:
- Remove the SD card from the side slot of the HMI.
- Insert it into an SD card reader.
- Download the chiller data (HG Data) to view it on your computer.
We are here to support you with all your chiller parts needs and to ensure your J&M Fluidics, Inc. chillers operate efficiently. For any inquiries or assistance, please don’t hesitate to contact us!
