High-Quality Chiller Parts and Technical Support Services

At J&M Fluidics, Inc., we provide essential parts and technical support to ensure your chiller systems operate at peak performance. Whether you need assistance with chiller parts or have technical questions, our knowledgeable team is here to help you every step of the way. Our commitment to customer service means you will receive the attention you deserve. We understand the critical role your chiller plays in your operations. Which is why we’re dedicated to offering reliable solutions and prompt assistance to minimize downtime and maximize efficiency. You can count on us for expert advice and high-quality components that keep your systems running smoothly for years to come.

Chiller parts shelves with compressors and tanks. Chiller parts and technical support from J&M fluidics

Chiller installation and maintenance

downloadable information from our installation manual

Read Before Installing

 

Always read the installation manual provided with your unit. Proper installation can lead to better results.

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Pre-startup

 

Please review the following information before turning the equipment on after installation.

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Installation and Startup

 

All the information you need for rigging, piping, and testing your new chiller.

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Recommended chiller maintenance

 

While durable and reliable, chillers should be periodically inspected. Monthly and yearly checks for potential maintenance are highly recommended.

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Business Hours

Monday – Friday: 7:00 AM – 4:00 PM EST

Note: We are closed on holidays.

Please fill out a contact form or leave us a voicemail if contacting after hours.

Using Flammable Refrigerants

List of requirements for operation and service of appliances using flammable refrigerants. Information can also be found inside of our installation manuals for our new R454C and R454A chillers.

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Key Start-Up Notes

When starting up an air-cooled chiller, ensure that any removed access panels are replaced. This is vital for proper airflow; failing to do so may cause the chiller to draw air incorrectly, leading to a high-pressure trip.

Contacting us for chiller parts

To ensure prompt service for your chiller parts inquiries, please have your Unit Model Number and Serial Number available when contacting our Service or Parts Department.

These important identifiers can be found on the white label located on the outside of the electrical enclosure door of your unit.

Data Storage for Performance Monitoring

All J&M chiller models are equipped with a 16GB SD card for data storage. Allowing you to monitor daily chiller activity and the performance of various chiller parts. Here’s how to access your data:

  1. Remove the SD card from the side slot of the HMI.
  2. Insert it into an SD card reader.
  3. Download the chiller data (HG Data) to view it on your computer.

We are here to support you with all your chiller parts needs and to ensure your J&M Fluidics, Inc. chillers operate efficiently. For any inquiries or assistance, please don’t hesitate to contact us!

A back view of a card reader, showcasing its ports and connections, emphasizing its functional design and technology.